Terms of Use

1. Nature of the service (Beta phase)

TogetherROOM is an Italian digital platform for finding flatmates and shared rooms, currently in a pre-launch development phase (Beta). The service is provided by an Italian sole proprietorship/startup based in Italy.

During this phase:

• The site collects waitlist sign-ups for early access to the platform.
• No financial transaction is processed through the site at this stage.
• Features, prices and operating conditions may change at the official launch.
• Joining the waitlist does not constitute a service contract nor guarantee access to the platform.

2. Limitations of liability

TogetherROOM acts as an intermediation platform that connects people looking for a room with those offering shared accommodation. It is not a real estate agency, is not a party to rental contracts and assumes no direct liability for:

• The behavior, truthfulness of information or reliability of registered users.
• The accuracy, completeness or timeliness of listings published by users.
• Any damage, loss or dispute arising from agreements reached between users outside the platform.
• The suitability of accommodation or a flatmate relative to the user's expectations.
• Interruptions, errors or technical malfunctions of the platform, including outages of the third-party services used.

2.1 No guarantee of result

TogetherROOM does not guarantee that using the platform will result in finding suitable accommodation or a flatmate. The service is provided "as is" without express or implied warranties of fitness for a specific purpose.

2.2 Limitation of damages

To the maximum extent permitted by applicable law, TogetherROOM is not liable for indirect, incidental, special, punitive or consequential damages arising from the use or inability to use the service.

3. User obligations

By signing up or using TogetherROOM, the user declares that they:

• Are at least 18 years old.
• Provide truthful, accurate and up-to-date information during registration and when creating their profile.
• Do not share access credentials with third parties and adequately protect their account.
• Use the service solely for personal, lawful purposes that comply with applicable rules.
• Do not publish false, misleading, discriminatory or offensive listings or content.
• Do not attempt to circumvent the platform's verification or security mechanisms.
• Do not use the platform for unauthorized commercial purposes, spam or fraudulent activity.

TogetherROOM reserves the right to suspend or close accounts that violate these conditions, at its discretion and without notice, in cases of serious violations.

4. User content

Users are solely responsible for all content uploaded to the platform (text, photos, profile descriptions, messages). By uploading content to the platform, the user:

• Warrants that they hold the rights or have the necessary authorizations to publish it.
• Warrants that the content does not infringe third-party rights (copyright, image rights, privacy) or any legal provision.
• Grants TogetherROOM a non-exclusive, free license, limited to the EU territory, to display, reproduce and distribute such content within the platform, solely for the purpose of providing the service.

4.1 Prohibited content

It is forbidden to publish content that contains:

• False or misleading information about the accommodation or personal profile.
• Discrimination on grounds of race, ethnicity, religion, gender, sexual orientation, disability or nationality.
• Sexually explicit, violent, illegal content or content that otherwise harms the dignity of others.
• Personal data of third parties shared without consent.
• Links to malicious sites, malware or phishing attempts.

TogetherROOM reserves the right to remove non-compliant content without obligation of prior notice.

5. Intellectual property

All original TogetherROOM content — including but not limited to: logo, name, graphic interface, source code, texts, the double-consent concept and the verification system — is the exclusive property of TogetherROOM and protected by the applicable intellectual property laws (Italian Legislative Decree 30/2005 — Industrial Property Code; Law 633/1941 — Copyright).

It is forbidden to reproduce, copy, modify, distribute or commercially exploit any element of the platform without TogetherROOM's prior written authorization.

Automated use (scraping, crawling, bots) of the site or platform to collect data is forbidden without explicit authorization.

6. Personal data and Privacy

The processing of users' personal data is governed by our Privacy Policy and Cookie Policy, in compliance with the GDPR (Reg. EU 2016/679) and the Italian Legislative Decree 196/2003.

6.1 Key principles

• Data minimization: we collect only the data strictly necessary to provide the service.
• EU storage: all data is stored on European servers (Frankfurt, Germany).
• Right to erasure: you can request deletion of your data at any time via the link in emails or by writing to info@togetherroom.com.
• No data sales: users' personal data is never sold, transferred or exchanged with third parties for commercial purposes.

6.2 Waitlist sign-up

The data provided during waitlist sign-up (email, role, language, city) is processed solely to send updates about the platform and to communicate the launch in the cities of interest. The sign-up can be revoked at any time.

7. Third-party services

TogetherROOM uses third-party services to deliver its service:

• Render.com (USA — SCC): backend and web app hosting.
• Neon Database (EU — Frankfurt): cloud PostgreSQL database.
• Brevo (Sendinblue) (FR/EU): transactional email delivery (sign-up confirmation, deletion).
• ALTCHA (self-hosted — no cookies): anti-bot form protection (proof-of-work).
• Umami Analytics (USA): anonymous cookieless analytics — no personal data processed.
• Google Fonts (USA — SCC): web typography fonts (Fraunces, PP Neue Montreal). CSS only, no cookie.

For services based outside the EU, transfers take place in compliance with the Standard Contractual Clauses (SCC) adopted by the European Commission with Decision 2021/914/EU.

TogetherROOM is not liable for interruptions, data loss or security breaches that depend exclusively on such third-party providers.

8. Changes to the Terms

TogetherROOM reserves the right to amend these Terms at any time. Material changes will be communicated through:

• A visible notice on the site's homepage.
• Email to registered users, where applicable.

The "Last updated" date at the top of this page indicates the current version. Continued use of the service after notice of changes constitutes acceptance of the new Terms.

For material changes, a new explicit acceptance will be requested before you continue using the platform.

9. Governing law and disputes

These Terms are governed by Italian law. For any dispute arising from the interpretation, performance or termination of these Terms, the court of the consumer user's place of residence or domicile has jurisdiction, pursuant to the Italian Legislative Decree 206/2005 (Consumer Code).

9.1 Alternative dispute resolution (ADR)

Pursuant to the Italian Legislative Decree 130/2015 and EU Regulation 524/2013, consumer users based in the EU may use the European Commission's ODR (Online Dispute Resolution) platform: ec.europa.eu/consumers/odr.

9.2 Partial validity

If one or more clauses of these Terms are deemed void or unenforceable by a competent court, the remaining clauses will continue to have full validity and effect.

10. Contacts

For any question about these Terms, to report inappropriate content or to exercise your GDPR rights:

• Email: info@togetherroom.com
• Website: togetherroom.com

We undertake to respond within 5 business days for ordinary requests and within 30 days for formal requests relating to the exercise of GDPR rights.

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